SLT GROUP FREE COMMUNITY APP Terms & conditions

Please scroll to see the SLT Group Community App terms and conditions

SLT GROUP FREE COMMUNITY APP Terms & conditions

Please scroll to see the SLT Group Community App terms and conditions

TERMS & CONDITIONS

These are the General Terms and Conditions, as used by SLT Group (Company Number; 11116012) registered at: Waterlane Leisure Centre, Water Lane, Lowestoft, Suffolk, NR32 2NH.

By making use of the website, mobile apps and any other products and services of SLT Group (hereafter: “the Products”) you declare to explicitly agree with all General Terms and Conditions of SLT Group (hereafter: “Terms and Conditions”).

The Terms and Conditions apply to SLT Group’s end-users (hereafter: “Consumers”) and the SLT Group’s business users of SLT Group Professional products and services (hereafter: “Professional Clients”) and their clients (hereafter: “Client Members”). Consumers, Professional Clients and Client Members will be referred to in general as “Users”. Users and SLT Group will be referred to as “Parties”.

On downloading the #thecompleteyou app via SLT Group you agree to the following Terms and Conditions.

1. Use – The use of the Products is only allowed, if the General Terms and Conditions and the Privacy Statement are agreed upon, with a few exceptions in a number cases mentioned hereafter. Therefore, by using one or more Products, the Party declares to agree with the Terms and Conditions. SLT Group reserves the right to forbid the use of and/or access to the products without (prior) notice or reason, in example by blocking or removing profiles or by blocking IP-adresses of computers, in case SLT Group finds this appropriate due to whatever reason. Consumer Profiles are restricted to natural persons for personal use only and public groups are for users with a jointly interest only. Companies and other institutions and organisations are only allowed to create groups with prior written permission from SLT Group . Profiles and groups contrary to previous rules can be removed, without prior notice.

2. The information declared on the Membership Agreement and Direct Debit Agreement shall be deemed to be correct. If SLT find this information to be false, any membership will be terminated with immediate effect.

3. Pre-paid PRO membership is valid from the date of issue and is non-refundable. If the membership is cancelled, any joining fees are payable again on renewal of membership.

4. Monthly PRO membership fees are payable in advance by Direct Debit. These payments will be collected on or around the date agreed, depending on your signed mandate. These payments are collected on a rolling basis until SLT receive your cancellation in writing (letter, email, internal signed change of status form).

5. It is the customers’ responsibility to cancel the Direct Debit with their Bank. Refunds will not be given.

6. Month to Month PRO membership – Pro membership is available at a month to month rolling Direct Debit charged at £5per month. There are no demographic restrictions as users are responsibility and liable for their own actions whilst using the #thecompleteyou app and its contents. The listed prices of the Products are in Euro’s and exclusive VAT, unless explicitly stated otherwise. All listed prices are conditional and can be adjusted without an prior notice. Termination of periodical subscriptions cannot take effect before the end of the period that has been agreed upon. Such termination has to be done at least 1 month, before the end of the (renewed) contract period. For monthly subscriptions, termination has to take place 2 weeks before this. Without termination, the subscriptions will automatically be extended after agreed period has ended, in principle for a same period, unless otherwise agreed. Users can unsubscribe at any time, although the afore mentioned notice term applies. In order to terminate a subscription effectively, the user should follow this link. The membership will end on the given end date. Payment is due once the agreement is in place, unless otherwise agreed upon. The Products shall be delivered as soon as possible or within the agreed period after payment. SLT Group accepts no liability for any damage, in case the delivery takes place after the agreed period.

7. Upfront PRO Membership – Pro membership is available upfront charged at £50 annually on a rolling annual Direct Debit. There are no demographic restrictions as users are responsibility and liable for their own actions whilst using the #thecompleteyou app and its contents. The listed prices of the Products are in Euro’s and exclusive VAT, unless explicitly stated otherwise. All listed prices are conditional and can be adjusted without an prior notice. Termination of periodical subscriptions cannot take effect before the end of the period that has been agreed upon. Such termination has to be done at least 1 month, before the end of the (renewed) contract period. For monthly subscriptions, termination has to take place 2 weeks before this. Without termination, the subscriptions will automatically be extended after agreed period has ended, in principle for a same period, unless otherwise agreed. Users can unsubscribe at any time, although the afore mentioned notice term applies. In order to terminate a subscription effectively, the user should follow this link. The membership will end on the given end date. Payment is due once the agreement is in place, unless otherwise agreed upon. The Products shall be delivered as soon as possible or within the agreed period after payment. SLT Group accepts no liability for any damage, in case the delivery takes place after the agreed period.

8. Age Restrictions – By using the Products of SLT Group, you represent and warrant that (a) you are 16 years of age or older and you agree to be bound by this Agreement; (b) if you are under 16 years of age, you have obtained verifiable consent from a parent or legal guardian; and (c) your use of the Products does not violate any applicable law or regulation. Your access to the Products may be terminated without warning if SLT Group believes, in its sole discretion, that you are under the age of 16 years and have not obtained verifiable consent from a parent or legal guardian. If you are a parent or legal guardian and you provide your consent to your child’s use of the Products, you agree to be bound by this Agreement in respect to your child’s use of the Products.

9. Physical exercise and Nutrition – Performing physical exercise or following a diet plan can pose a health risk, ranging from injuries to death. Users that wish to start with any form of physical exercise or a diet plan with the Products, must always consult their doctor and/or dietitian prior to starting said exercise or plan. Users who experience any form of pain or become dizzy or short of breath should immediately stop the physical exercise or their diet plan and contact a doctor for advice.

10. SLT Group reserves the right to vary memberships and prices. Notice will be given in writing app portals and community boards and/or email 30 days in advance.

11. SLT Group reserve the right to vary, revoke and add to these terms and conditions from time to time at their absolute discretion.

12. SLT Group reserve the right to terminate this agreement if you commit a serious or repeated breach of this agreement or club rules, or if any part of your membership fee remains unpaid 30 days after its due date of payment.

13. Objectionable Content Policy – Content may not be submitted to the Products and SLT Group moderates all content and ultimately decides whether or not to post a submission to the extent such content includes, is in conjunction with, or alongside any, Objectionable Content. Objectionable Content includes, but is not limited to: (i) sexually explicit materials; (ii) obscene, defamatory, libelous, slanderous, violent and/or unlawful content or profanity; (iii) content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right, or that is deceptive or fraudulent; (iv) content that promotes the use or sale of illegal or regulated substances, tobacco products, ammunition and/or firearms; and (v) gambling, including without limitation, any online casino, sports books, bingo or poker.

14. Offered information – Although the information on this website and contained within the other Products – with the exception of the user generated content – is made with great care, a complete accuracy, reliability or suitability whatsoever cannot be guaranteed. Therefore, in case you rely on the information on this website or contained within the other Products, whether or not originating from SLT Group or one of its employees, this is completely at your own risk. The information is explicitly not meant for replacing medical care, medical advice or support by professionals within other disciplines. SLT Group should in example never be used for (self)diagnosis. In any case it is strongly recommended that users immediately consult their doctor with any medical questions, complaints and/or symptoms. By accepting these Terms and Conditions the Party explicitly recognises that SLT Group cannot be held liable for any defects and/or wrong information contained within the information offered, and the possible damage which may occur in result thereof.

15. Information from third parties – The Products may contain information from third parties or refer thereto, including but not restricted to information created by users, advertisements, banners and website links (hereafter: “Information from Third Parties”). Information from Third Parties generally is and cannot be previously checked by SLT Group, which means that we cannot guarantee the quality and validity thereof. SLT Group is not responsible or liable for Information from Third Parties, nor for the possible direct or indirect damage which may result from it. Third parties may connect to Virtuagym via the API and obtain access to publicly available data contained within the Products, including possibly personal user data which has been published on the Products with their permission. Beside that third parties can obtain access to public and closed personal data via the API, when a user explicitly gives permission for it. The General Terms and Conditions and Privacy Statement from SLT Group do in principal not apply to applications from third parties. These third parties may use different General Terms and Conditions and Privacy Statements.

16. Rights of intellectual property – By accepting these Terms and Conditions the Party explicitly recognises that all designs, information, images and other content within the Products – with exception of user generated content – are property of SLT Group, and are protected by relevant laws of intellectual property, including but not restricted to copyrights, trademark rights, database rights, neighbouring rights, patents and design rights. SLT Group grants users a limited, personal, non-exclusive, non sub-licensable, non-transferable and revocable right to use the Products for personal purposes and under the terms and conditions, as stated in these General Terms and Conditions. In case SLT Group and a third party, being an company or institution, agree upon the licensing of one or more of the Products, this concerns a limited, non-exclusive, not sub-licensable, non-transferable and revocable right to use said Products concerned. It is explicitly forbidden to copy, duplicate, modify, publish or use the designs, information, graphics and other content for direct or indirect commercial purposes, unless explicitly agreed in written form with SLT Group. The Party declares not to perform any acts which infringe or can infringe the (intellectual property- or database) rights of SLT Group or third parties.

17. Licensing for shared information – The Party grants SLT Group in exchange for the services granted by SLT Group a continued, worldwide, unlimited, irrevocably, non-exclusive license without any extra remuneration by SLT Group, including the right to sub-license, to all information, including but not limited for texts, images, photos, video and soundfiles, designs and user information, which is uploaded to, shared with or saved within the Products or shared with SLT Group in any other way by the Party(hereafter: “the Shared Information”), to use, copy, distribute, transfer, perform, modify, or use otherwise, for commercial or other purposes through all existing media. By accepting the General Terms of Conditions, the opposite party guarantees that the Shared Information does not infringe any intellectual property right, privacy or other rights of third parties, does not contravene the law, does not contains (child)pornographic material or is otherwise offensive, does not constitute threat or defamation, is free from viruses or other code which is harmful or can be harmful to computers, other electronics or the data or programs contained thereon, and has no commercial purpose. The Party remains fully responsible and liable for any direct or indirect damage caused for SLT Group and third parties due the Shared Information by the Party.

18. User information and registration – The Party declares that the information provided, in example for registration, is correct and complete and that it will update these where possible within the Products, in case of changes. Any passwords should be kept carefully and may not be shared with third parties. The Party may not grant third parties access to Products via his own registered account. In case the Party share his account access information with third parties, he will be fully responsible and liable for direct and indirect damage resulting thereof. The Party agrees that SLT Group saves, processes and stores all the data provided by the Party, including through use of the Products. Please also see our Privacy Statement.

19. Communication – SLT Group may send varying communications to users via the Products, including update notifications or reminders, e-mails or other communications. Users can indicate at the settings until what extend they wish to receive said communications. The Party agrees that SLT Group may approach the Party for important changes or updates of the Products, in case deemed necessary by SLT Group. Such communication shall in principle never contain any commercial messages from third parties. Members can communicate with each other within the Products, e.g. by placing comments or sending messages or discussing within groups. The Party declares not to send spam, or any other communications which is undesired by the receiver, being commercial or otherwise, including but not limited to threatening, aggressive, obscene, ignominious, offending, privacy infringing or commercial communications. Any acts contrary to these condition can – as with the other conditions – result in immediate denial of access and use of the Products and termination of the user license. SLT Group is at any time free to delete any user communications or other Shared Information without any prior or further notice if these are regarded to be below standard or otherwise inappropriate by SLT Group. For all communication and contact via the Products the following user guidelines apply: a) Keep it always fun and positive! b) Treat each other with respect c) Respect each others opinion, even if you do not agree with it d) Do not place “off-topic” messages within discussions e) Do not bother people with irrelevant matters f) Do not advertise for any products or services

20. Information from third parties – The Products may contain information from third parties or refer thereto, including but not restricted to information created by users, advertisements, banners and website links (hereafter: “Information from Third Parties”). Information from Third Parties generally is and cannot be previously checked by SLT Group, which means that we cannot guarantee the quality and validity thereof. SLT Group is not responsible or liable for Information from Third Parties, nor for the possible direct or indirect damage which may result from it. Third parties may connect to SLT Group via the API and obtain access to publicly available data contained within the Products, including possibly personal user data which has been published on the Products with their permission. Beside that third parties can obtain access to public and closed personal data via the API, when a user explicitly gives permission for it. The General Terms and Conditions and Privacy Statement from SLT Group do in principal not apply to applications from third parties. These third parties may use different General Terms and Conditions and Privacy Statements.

21. Unlawful information – After a report SLT Group will investigate the presence of unlawful information in one or more of the Products within a reasonable time and will take action against it if possible. Any unlawful communication should be reported directly via e-mail to community@sltgroup.org. This report should in any case contain the following information: a) the URL where the alleged unlawful information can be found. b) your explicit statement that the material is unlawful and why. c) in case it is a case of infringement of rights of intellectual property, you need to substantiate that you are the rightful owner of said rights, and to which extent the information infringes said rights. d) in case you represent someone else, an authorization which allows you to act on behalf of the rightful claimant, signed by the rightful claimant. e) Your name, email address, address and phone number, so that SLT Group can contact you.

22. Paid Products – The listed prices of the Products are in Euro’s and exclusive VAT, unless explicitly stated otherwise. All listed prices are conditional and can be adjusted without an prior notice. Termination of periodical subscriptions cannot take effect before the end of the period that has been agreed upon. Such termination has to be done at least 1 month, before the end of the (renewed) contract period. For monthly subscriptions, termination has to take place 2 weeks before this. Without termination, the subscriptions will automatically be extended after agreed period has ended, in principle for a same period, unless otherwise agreed. Users can unsubscribe at any time, although the afore mentioned notice term applies. In order to terminate a subscription effectively, the user should follow this link. The membership will end on the given end date. Payment is due once the agreement is in place, unless otherwise agreed upon. The Products shall be delivered as soon as possible or within the agreed period after payment. SLT Group accepts no liability for any damage, in case the delivery takes place after the agreed period.

23. Modifications to the Products – SLT Group explicit reserves the right at any time to modify, stop or change a part of, or the whole of one or more of the Products, for a determined period or always, without prior notification or after to the Party, whether it concerns paid or unpaid Products. This may also result in non-accessibility or loss of a part or the whole of the Shared Information, including the Shared Information of the Party. SLT Group cannot be held liable for any direct or indirect damage resulting thereof. In case of such a modification of the Products, for whatever reason, the Party will have on his request the (already) paid amounts to SLT Group or her partners refunded pro ratio.

24. Modification of the General Terms and Conditions – SLT Group reserves the right to change her General Terms and Conditions at any time. After such a modification the changed General Terms and Conditions will be offered for inspection immediately on the website. By using the website and the other products of SLT Group after changes to the General Terms and Conditions the Party declares to agree to the new General Terms and Conditions.

25. Conformity and exclusion of liability – The Products and the content thereof are delivered by SLT Group as such, including potential defects. Nor SLT Group, nor her partners or suppliers give any guarantee, explicit of implicit, regarding the functionality of the Products or any content thereof. SLT Group cannot and does not guarantee that the Products are available at any moment at any location, and that said availability occurs safely, or that any errors will be solved or that the Products are free from viruses or other potentially damaging software or parts. The Party acknowledges that the Products may contain potential (hidden) defects and accepts the risks for any direct or indirect damage which may occur thereof. The Party cannot terminate an agreement based on non-compliance.

26. Electronic signature – By using the Products the Party provides an electronic signature so that these General Terms and Conditions apply.

27. Application and competence – These General Terms and Conditions replace all prior agreements or commitments, unless these are explicit agreed upon by an authorized director of SLT Group. One or more parts of these General Terms and Conditions may not apply in the applicable legal system. In such a case the remaining parts of this agreement remain valid between parties. English Law applies to this agreement. Any disputes which may result from this agreement will be exclusively decided upon by the competent court in the UK.

28. Data protection Clause: I consent to SLT Group using my personal data for the purpose of processing my application and subsequently managing my membership and services provide to me via the app. I understand that SLT Group may send me communications by email, SMS, phone and post regarding my membership, services, bookings I have made and in relation to promotional offers. I understand that I can opt-out of receiving promotional offers at any time. Unless required to do so by law SLT Group will not share your personal data with any third party. Some services are provided by external organisations and by joining these you are consenting to sharing personal data with them directly. These include NHS and Public Health England commissioned services. Information on how your data is used, shared and stored within this app and our partners can be found in our privacy policy